Customer Care Manager - Melbourne (Bayside)

Customer Care Manager - Melbourne (Bayside)

Job Title: Customer Care Manager - Melbourne (Bayside)
Contract Type: Permanent
Location: SE Suburbs Melbourne, Victoria
Salary: Negotiable
Reference: BBBH24836_1550455300
Contact Name: Lil Evans
Contact Email:
Job Published: February 18, 2019 13:01

Job Description

The Opportunity

Working with one of Australia's leading and highly regarded disability service providers, our client is currently broadening their services across Australia, with and aggressive growth strategy across the eastern seaboard.

During this exciting growth and transformation period, we are seeking a Customer Care Manager to join the team in Bayside, Victoria.

This individual will be focused on spearheading business development, driving and promoting all Client Services including; Day Programs, Respite Centres, Accommodation Services, Community Services and Allied Health across the catchment.

The Role

Reporting directly into the State Manager, as a Customer Care Manager, you will be on the road, building relationships and driving business for the organisation.

The Customer Care Manager will be a key component of the team, establishing and prompting the business, engaging and providing advice to a wide variety of audiences including potential clients, carers, parents and families on a range of disability services and access requirements.

The candidate

We are seeking a personable, self-motivated and results-driven sales professional. The successful candidate will need to work well in an autonomous environment, be sympathetic to varying care needs, whilst building rapport quickly and tactfully.

This role will suit an individual with a positive attitude who prides themselves on delivering person-centred care and achieving individual outcomes through service excellence.

  • Proven experience in either sales or business development would be highly regarded
  • Previous experience making cold sales
  • Ability to interact with all key stakeholders associated with this position Must have an unrestricted VIC drivers' licence
  • Highly regarded and reputable organisation

To apply please submit your application via the SEEK application button.

For a confidential discussion, please Lillian Evans on 02 9157 6205 or email

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