Senior Manager Wellbeing Service & Support

Senior Manager Wellbeing Service & Support

Job Title: Senior Manager Wellbeing Service & Support
Contract Type: Permanent
Location: Wollongong, New South Wales
Salary: Negotiable
Reference: BBBH1193_1617256878
Contact Name: Briaan Llorente
Contact Email:
Job Published: April 01, 2021 17:01

Job Description

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW State Emergency Service (NSW SES) is an emergency and rescue service made up almost entirely of volunteers and supported by a small staff contingent. NSW SES is a key influencer of other emergency service agencies and works closely with these partners to modernise and grow volunteering to save lives and protect communities.

While major responsibilities are for flood, storm operations and tsunamis, the NSW SES also provides the majority of general rescue effort in the rural parts of the state. This includes road accident rescue, vertical rescue, bush search and rescue, evidence searches (both metropolitan and rural), other forms of specialist rescue that may be required due to local threats, Urban Search and Rescue and Community First Response.

About the opportunity

An exciting opportunity has become available for an experienced psychologist and mental health & wellbeing leader to join NSW SES in this newly created role. Reporting to the Director People & Development, the Senior Manager Wellbeing, Service and Support will lead a multi-disciplinary and developing team. They will be responsible for the enhancement of psychological harm, mental health support services and programs focused on promoting and enabling better mental health across the agency.

This is a rare opportunity for a dedicated mental health leader to have a significant impact across one of the state's most critical emergency service providers.

About you

As a well-regarded clinical leader, you will have a passion for providing high quality care. Delivering positive organisation wide outcomes, you will have proven and extensive mental health leadership experience. In addition to the essential criteria, you will demonstrate:

  • Track record of leading mental health and wellbeing programs, from design and establishment to the delivery and ongoing evaluation of impact;
  • Strong project management capability with proven experience rolling out programs across a comparably complex organisation;
  • High-level stakeholder engagement skills with the ability to work cross functionally throughout the entire organisation, ensuring maximum impact of programs;
  • Clinical credibility through proven experience leading teams and delivering services across an organisation.

How to apply

Your application should include:

  • A cover letter (maximum of one page) briefly responding to the essential requirementsand your interest in the role;
  • Responses to each of the targeted questions (maximum of one page per answer); and
  • An up-to-date resumeof no more than four pages detailing your skills and experience relevant to the role

Targeted Questions

  1. Please provide an example which best illustrates your experience leading and developing effective, organisation wide mental health and wellbeing programs and strategies.
  2. Please share an overview of your experience building a new service, strategy and team focused on addressing mental health issues and challenges within an organisations front line employee cohort.

The role description is available here. (hyperlink will be added by Recruitment)

For a confidential discussion or role related queries, please call Briaan Llorente of The Orchard Talent Group on (02) 9157 6212or email

A recruitment pool may be created to fill similar roles for both ongoing and temporary opportunities if they arise.

Applications close 22nd April 2021

The NSW State Emergency Service is a proud employer of a diverse workforce. We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We are committed to reflecting the diverse community we serve and creating an inclusive and flexible workplace. People with disability are supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job. As supporters of flexible working, we welcome discussions about how our roles can be undertaken flexibly.

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