The Organisation
The Junction Works (TJW) is a for-purpose (NFP) organisation that has been creating possibilities in people’s lives since 1987. With services spanning disability, children, youth, allied health, support coordination and community programs, TJW is known for delivering creative, person-centred supports that improve the lives of families and vulnerable people across Greater Western Sydney and the Inner West.
With a strong commitment to innovation, inclusion, and continuous improvement, TJW is on a journey of growth and transformation, with a strong financial balance sheet, making this a particularly exciting time to join the organisation in a high-impact leadership capacity.
The Opportunity
The Junction Works (TJW) is seeking a dynamic and strategic Chief Services Officer (CSO) to lead the delivery of their boutique and diverse operations across Greater Western Sydney and the Inner West. Reporting directly to the CEO, the CSO will be a key member of the Executive Leadership Team that will:
- Lead a broad portfolio including Supported Independent Living (SIL), Day Programs, Allied Health, Support Coordination as well as Community and Youth Services (including Out of School Hours Care).
- Drive service excellence, operational efficiency, and compliance with key standards such as the NDIS Practice Standards.
- Embed a culture of high performance, continuous improvement, innovation and person-centred care across all service areas.
- Develop strategies to expand service reach and grow the participant base as the business focuses on sustainable growth.
- Provide strategic leadership, supporting TJW's objectives including growth and long-term sustainability through strong financial, operational, and people management.
About You
This is a career-defining opportunity for a strategic, values driven senior leader with exceptional capability in managing service delivery across multiple service types and locations. You will bring:
- Tertiary qualifications in Health, Social Sciences, Management or related disciplines.
- Proven senior leadership and a track record of leading operational excellence, innovation and reform within community or health services with a preference to prior disability experience.
- Significant experience across Supported Independent Living (SIL), ideally including Specialist Disability Accommodation (SDA).
- A deep understanding of the NDIS, quality standards, and the broader policy and funding environment that is impacting the sector with previous NFP experience beneficial.
- Strong people leadership skills with the ability to inspire, motivate, and develop high-performing teams.
- Demonstrated commercial acumen and the ability to manage budgets and drive sustainable growth within a for-purpose context whilst empowering the broader team.
- Strong interpersonal and stakeholder engagement skills, with the ability to influence at all levels, including Board, sector partners, and funding bodies.
How to Apply
For a confidential discussion or role related questions, please contact Simon Wybenga or Josh Kyle, of the Orchard Talent Group, at thejunctionworks@orchardtalent.com.au. To apply please submit your current CV via the link. Please note applicants must have a legal right to work in Australia.
Applications will be considered as they are received.
The Orchard Talent Group acknowledges the Traditional Custodians of the land on which we work. We pay our respect to their Elders past, present and emerging, for they hold the memories, traditions, culture and hopes of Aboriginal and Torres Strait Islander people.