Privacy Policy

Last updated: March 2026

Orchard Talent Group Pty Ltd, trading as Orchard Talent Group, respects your privacy and is committed to protecting the personal information we collect and hold.

This Privacy Policy explains how we collect, hold, use and disclose personal information in connection with our recruitment and executive search services, our website and our dealings with clients, candidates, referees and other business contacts. We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What personal information we collect

The personal information we collect depends on how you interact with us and the services we provide. It may include:

your name and contact details
job title, employer and business contact details
information in resumes, CVs, cover letters and application forms
employment history, qualifications, licences, skills and experience
referee details and reference information
information relating to your right to work in Australia
interview notes, assessment results and recruitment records
billing and payment information where relevant
website enquiry details and other information you provide to us

Where reasonably necessary for our services or required by law, we may also collect sensitive information, such as health information, criminal history information or other background checking information. We only do so where permitted by law, including with your consent where required.

You can choose not to provide personal information, or in some cases use a pseudonym, but this may limit our ability to provide services to you.

How we collect personal information

We generally collect personal information directly from you, including when you:

contact us by phone, email, through our website or in person
submit an enquiry or request our services
apply for a role through us
provide your resume, CV or other recruitment information
participate in interviews, assessments or recruitment processes
subscribe to updates or marketing communications

We may also collect personal information from other sources where this is reasonably necessary for our business, including:

referees
clients
publicly available sources such as LinkedIn or professional profiles
job boards and recruitment platforms
service providers who assist us with recruitment, screening, IT or administration

Why we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information for purposes connected with our recruitment and search services, including to:

provide recruitment, executive search and related services
assess candidate suitability for roles
present candidate details to clients with appropriate authority
verify qualifications, experience, references and work rights
communicate with candidates, clients and referees
manage our relationships with clients, candidates, suppliers and website users
respond to enquiries and provide customer support
maintain and improve our services, systems and website
comply with legal and regulatory obligations
send marketing communications about our services where permitted by law

Who we may disclose personal information to

We may disclose personal information to:

our clients and prospective clients
candidates and referees, where relevant to recruitment services
our related entities
service providers who help us operate our business, such as IT, cloud hosting, software, background checking, psychometric testing, transcription, analytics, legal, accounting and administrative providers
government, regulatory, law enforcement or other bodies where required or authorised by law
other parties where you have consented, or where disclosure is otherwise permitted by law

We do not sell personal information.

Overseas disclosure

Some of our service providers, including cloud, software and technology providers, may store or process personal information outside Australia. This means your personal information may be disclosed to overseas recipients.

Where it is practicable to do so, the countries in which those recipients are likely to be located include the United States, the United Kingdom, the European Union and New Zealand. We take reasonable steps to ensure that overseas service providers handle personal information in a manner consistent with Australian privacy law.

Use of technology and AI tools

We may use reputable software and AI-enabled tools to support our business operations, such as drafting communications, summarising notes, transcribing meetings or interviews and improving administrative efficiency.

Where these tools process personal information, we take reasonable steps to limit the information shared, use secure providers and apply appropriate access controls. We do not use AI tools to make final hiring decisions without human involvement.

Website, cookies and analytics

When you visit our website, we may collect technical information such as your IP address, browser type, pages viewed, referring website and the date and time of your visit.

We may use cookies and analytics tools to help operate, secure and improve our website and understand website traffic. Cookies do not usually identify you directly, but may be linked with information you provide to us.

Our website may contain links to third party websites. We are not responsible for the privacy practices of those third parties.

How we hold and protect personal information

We hold personal information in electronic systems, cloud-based platforms, email systems and, where necessary, hard copy files.

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. These steps may include access controls, secure passwords, multifactor authentication, staff training, secure service providers and document retention and disposal procedures.

When personal information is no longer required, we take reasonable steps to destroy it or de-identify it, unless we are required by law to keep it.

Access and correction

You may request access to the personal information we hold about you and request correction if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.

To request access or correction, please contact our Privacy Officer using the details below. We may need to verify your identity before processing your request.

We will respond in accordance with applicable privacy law. In some circumstances, the law permits us to refuse access or correction, and if so, we will provide written reasons where required.

Complaints

If you have a complaint about how we have handled your personal information, please contact our Privacy Officer in writing using the details below.

We will review your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.

Contact us

Privacy Officer
Orchard Talent Group Pty Ltd
Email:info@orchardtalent.com.au

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. The latest version will be published on our website.