Disability services and NDIS

$40B+

dollars in expenditure

250K+

employees around Australia

19K+

organisations delivering services

717K+

Australians supported by the sector

More than 19,000 registered providers and an estimated 250,000-plus workers deliver supports across Australia’s $40-plus billion NDIS sector, covering core supports, allied health and therapy, community participation, specialist behaviour support, employment supports, and home and living services including Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA). 


The sector is undergoing substantial growth and transformation, driven by the continued expansion of the National Disability Insurance Scheme (NDIS), increasing expectations for high-quality and person-centred disability support, demographic change, and a more diverse participant cohort. More than 717,000 Australians are now supported through the NDIS, with demand increasing year on year. This growth is matched by rising complexity in participant needs, greater expectations of choice and control, and strengthened regulatory oversight. 


People with disability are presenting with more complex physical, cognitive, psychosocial and behavioural support needs, often requiring multidisciplinary support across disability, health, mental health, housing, education and justice systems. The sector is forecast to continue expanding as demand for therapy services, home-and-living supports, assistive technology, SDA, and culturally safe services increases. At the same time, major reforms aimed at improving sustainability, quality and safety are reshaping the disability ecosystem. 

Over the past decade, providers have navigated significant challenges, including workforce shortages, rapid cost growth, increased compliance requirements, pricing pressures, and ongoing changes to NDIS policy and regulation. The reform agenda is accelerating, with the aim of improving participant outcomes and strengthening the long-term sustainability of the NDIS. 


Workforce capacity and capability remain critical issues. The disability workforce is one of the fastest growing in Australia, yet it is also highly fragmented, with high turnover and strong demand for skilled professionals across support work, leadership, coordination, allied health, behaviour support, clinical roles and service management. Providers are increasingly required to build capability in cultural safety, governance, quality, safeguarding and digital systems to meet participant expectations and regulatory requirements. 


As the sector transitions towards a more outcomes-focused, transparent and sustainable model, organisations will need to adapt rapidly, balancing financial viability, compliance, and workforce development whilst remaining committed to supporting people with disability to live more independent, inclusive and meaningful lives. 


Our offering


We partner with organisations across the disability and NDIS sector as it continues to grow, mature and respond to reform. With a large and diverse provider landscape, increasing participant expectations and strengthened regulatory oversight, leadership capability is critical.


Our work spans Board, executive, clinical and operational appointments, as well as strategic talent advisory and workforce planning. We support organisations to navigate complexity across service delivery, compliance, growth and sustainability.


Our focus is on strengthening leadership, workforce capability and organisational performance to deliver high quality, person centred outcomes for people with disability.


Man with Down syndrome smiling, sitting in a room, arms crossed, light-colored shirt, with a neutral expression.

Our team