The Opportunity
As the Facility Manager, you will have a key leadership role overseeing all aspects of care and service delivery of a ~80 bed, single room residential facility. This includes managing the home's operations, lifestyle programs, food services, and compliance requirements, ensuring a safe, welcoming environment and maintaining high-quality care standards.
 
Reporting to the Regional Manager, the Facility Manager will be responsible for:

• Building relationships with businesses and community groups.
• Manage facility expenses (e.g. resourcing, supplies and consumables) and ensure the budget is not exceeded; be accountable for efficient resource rostering and agency usage.
• Foster a supportive and collaborative environment where achievement and high performance is recognised, and performance management is evident.
• Support and enable the development of the facility management team. Identify opportunities for growth and be aware of organisational opportunities, education, and resources available to support them.
• Develop and maintain positive relationships with key Commonwealth, State and Territory government departments, veteran and referral networks, suppliers, service providers and other external stakeholders to promote growth and integrated approaches to resident care.

• Undergraduate qualification in Human Services, Nursing, Health Service Management, Business, or Social Sciences.
• Minimum 5 years operational or administrative management experience with demonstrated ability to lead change and sustain a high-performing team.
• Diversity of thought and experience within health care, aged care, or other customer-focused sectors (e.g. hospitality).
• Sound financial acumen with experience performing effectively against operational budgets, including labour costs.
• Experience managing operational compliance with complex regulatory requirements with the ability to interpret the regulatory environment as required.